Data Deletion
You can disconnect a social account or permanently delete your UpNext account data. This page explains what each option removes and how to make a privacy request.
Disconnect a social account
Open Connected Accounts in UpNext and choose Disconnect beside the provider. UpNext removes the stored authorization and stops future syncing. Analytics already imported remain in your private workspace under the Privacy Policy retention schedule unless you delete them or delete your account data.
Delete all UpNext account data
Open Settings → Privacy & Data, choose Delete Account, and enter the on-screen confirmation phrase. UpNext attempts to revoke each connected authorization before permanently removing your active profile, content plans, analytics, private opportunity records, media kit, templates, login, and connected-account records.
Provider-initiated deletion
If Instagram sends UpNext a valid platform data-deletion request, UpNext removes the matching Instagram authorization and Instagram-imported analytics. A confirmation code in this page's URL confirms that the request was accepted.
Request help
If you cannot access UpNext, email support@upnextcreator.com from the address associated with your account and state that you are requesting data deletion. Do not send passwords, verification codes, access tokens, or identity documents unless a lawful verification process specifically requires them.
Retention after deletion
Deleted active records are no longer available in UpNext. Login-abuse records and application error references expire within 30 days under the Privacy Policy. Recoverable infrastructure backups, if created, are isolated from normal use and allowed to roll off within 30 days unless a longer period is required by law or needed for a documented legal claim.
These pages describe UpNext's current behavior and safeguards. They do not replace advice from a qualified lawyer, accountant, or security professional for your specific situation.